Contact
Contact
Questions about the chart, your order or a return? We're a small team and a real person reads every message. We reply within 2 business days, Monday to Friday.
Email us
Response time
Within 2 business days, Monday to Friday.
Company
Mollo.com (SARL)
47 rue Vivienne, 75002 Paris, France
RCS Paris 108 211 996
Quick answers
Where is my order?
Orders are processed in 1–3 business days, then shipped with tracking. Your tracking link is in your shipping confirmation email. Track your order.
Is shipping free?
Yes — tracked shipping is free to any US address. Most orders arrive within about 7–14 business days. Shipping policy.
How do returns work?
You have 30 days from delivery to ask for a refund. Return shipping is paid by the customer, unless the item arrived damaged or incorrect. Refund policy.
Where is my free Family Study Guide?
The PDF guide is emailed with your order confirmation. Can't find it? Check your spam folder, or write to us with your order number and we'll send it again.
Something arrived damaged or wrong?
We're sorry! Send us your order number and a photo using the form, and we'll make it right — replacement or refund, return shipping on us.